All items considered for return or exchange MUST have a eligible return authorization number on the outside of all shipping return boxes. To obtain a return authorization number you must e-mail or call us and ask for the return authorization number. This does not mean you automatically qualify for a credit. It means if you follow the guidelines, we will evaluate your return/exchange for credit or exchange. All return shipments must be postmarked 5 days after receipt and/or delivery of your shipment. All items must include all the original packaging including any instructions in good condition. All unauthorized returns will be refused. We also have the right to inspect all returned items prior to determining if they will qualify for a credit.
All regular orders carry a Restocking Fee of 13% with no credit given for shipping.